Horstman GroupHorstman Group
Horstman Defence Systems Limited, Bath, UK

IT TECHNICIAN

The IT Technician will work as part of the IT department. They will be required to be the first point of contact for all IT related queries. Responding to user needs in a timely manner and ensuring the optimal running of all systems, alongside other technical duties.

 

Expected to display good interpersonal skills, as the role will require interaction with colleagues from various departments and executive levels. Understanding all their technical needs, and working with them to implement solutions.

 

Duties & Responsibilities

 

  • Installing and configuring hardware and software components to ensure usability
  • Troubleshooting hardware and software issues
  • Repairing or replacing damaged hardware
  • Manage Software updates
  • Provide support to users and be the point of contact for error reporting
  • Establishing good relationships with all departments and colleagues
  • Conducting backup operations
  • Managing technical documentation
  • Provide staff with technology support, which includes troubleshooting operating systems
  • Systems, applications, and network issues, answering questions regarding application use, and the installation of software
  • Advise staff on best practices, policies, and process improvement

Knowledge & Ability Required

The post holder is required to have / be:

  • A strong team player.
  • Great experience in computer networks and systems maintenance
  • Completed a college course in computing or IT support, such as a Level 2 Certificate in ICT Systems Support or a Level 3 Diploma in ICT Professional Competence
  • Experience in Windows Server operating systems
  • Familiarity with computer networking concepts and protocols

Personal Profile:

  • Self-motivated and able to work with minimal supervision under own initiative.
  •   Passion for technology and knowledge of technical systems
  •   Excellent written and verbal communication skills
  •  Good interpersonal skills
  • Attention to detail
  • Good problem-solving skills
  • Self-motivated with the ability to work well individually and in teams.
  • Able to generate high quality output with an excellent attention to detail.

 

Apply now

more job opportunities

DESIGN ENGINEER - 2 Year Fixed Contract

ASSEMBLY TECHNICIAN - 12 MONTH FIXED TERM CONTRACT

IT TECHNICIAN

QUALITY INSPECTOR

CNC MACHINIST

EARLY CAREERS AND LEARNING LEAD

Contact

Any questions to our company?

HORSTMAN Group

You are more than welcome to explore our website. In case you have any questions and demands in regard to our company, get in touch and send us an email.

HORSTMAN Group
Phone number
+44 1225 423111
Email
information@horstmangroup.com

HORSTMAN Group

Phone number
+44 1225 423111